dhl shipment on hold hong kong

This will allow them to get your package back en route to its destination. The hold normally isnt longer than one week. Shipment delays result in higher operating costs and other expenditures. It is possible for business operations to even get suspended. Excellent!!! They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. Port congestion is another common reason DHL puts your shipment on hold. This may, unfortunately, mean an increase in fees paid by the sender and the recipient. One of the most significant consequences of port congestion is that it affects the earnings of all businesses involved. In this case, they will contact you. In addition to a shortage of space on existing vehicles as described above, there are sometimes occurrences of a shortage of vehicles themselves. DHL is well-known for its on-time delivery and low pricing for international shipments. It could be due to a number of different reasons. How long does it take for a DHL shipment hold to be resolved? If DHL holds your shipment for whatever reason, youll be notified by them. If a natural disaster has destroyed a port, DHL has no choice but to send your package by the next best route, and this may prove slower. How to Contact DHL About a Shipment on Hold. Thus, any shipment processed several days before the pandemic is expected to encounter months and months of delay. Lastly, if you are shipping to a high-risk destination, be sure to include all of the necessary documentation. Deposit bank checks virtually with the click of a button. Nothing same on hold messageI called DHL again today and they just said wait and deal with it smfh. Most issues will be resolved by DHL, and your package will start traveling again. Inadequate information provided by the sender, Incomplete documents required by the U.S. Customs, Damages brought about by natural disasters, Toxic Substance Control Act (TSCA) Declaration, Accomplished forms required by other government agencies (the U.S. Food and Drug Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others). When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. Is DHL shipping to Hong Kong? swapping courier, passing through customs, etc. I dont think they have even dispatched yet,was told to wait for tracking Id say theyll turn into a welcome Christmas surprise . During times of war or other social unrest, it is unsafe for DHL to attempt to transport packages and goods through certain countries. Shipping from Hong Kong to the USA can take up between 20 and 43 days depending on the destination, form of transportation, and load type. Ship a parcel, shipping rates, tracking, courier pickup with DHL Express | Hong Kong SAR, China Commentdocument.getElementById("comment").setAttribute( "id", "a5e4871aa8868ce071cc3f817b0b4501" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); DHL Shipment on Hold: What To Do? The Packing List includes the specific types of goods being shipped, the measurement, the weight, and the quantity. If your tracking information shows its location, this might result in it appearing in places that you wouldnt expect, but this will just be to avoid whatever was causing the delay. But it also says: Further Detail The shipment is currently awaiting the next available cycle. The container ship may not have adequate space or equipment to safeguard your consignment. It might not be moving because it is held up in customs. Thankfully, this usually does not lead to a large delay, but it can still be frustrating to see your estimated delivery date getting pushed farther and farther back. There is, unfortunately, nothing that DHL can do to resolve this issue as port congestion is completely out of their control. Read more below. Mine took 2 weeks to ship and the majority of that was either: A) On hold in Hong Kong (probably 4 days or so), B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days). Filled and shipped on Oct 17, 18 2013. What is the cheapest way to make shelves? Mines been on hold in Hong Kong almost a week. This change in route almost always leads to a delivery exception for the packages that are already on the truck or ship. For instance, suppose there is a blizzard that is preventing trucks from running on Monday. Inevitably, then, your package will arrive later than intended. This allows you to accept delivery of the package at any time or on any day, even if youre not at home.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-mobile-banner-1','ezslot_8',129,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-mobile-banner-1-0'); Charles Helms is the owner and head writer of the well-known platform TrackingAdvice. Look no further! India. Another worst thing that may cause shipment delay is a pandemic. Rated 4.7 / 5 based on 1,047 reviews. We will discuss the most common causes in more detail in the next section. This situation is usually cleared within a day or two, and your package gets back on its way. Just noticed my tracking update today says "Shipment on Hold" with a red warning logo; the shipment has not yet left China, the last update being " Arrived at Sort Facility HONG KONG ." Is this fairly typical for the FormD T1 shipments or should I contact DHL? Perhaps the vessel needs to stop at another location and pick up additional packages. In that situation, your shipment will have to wait in line for the next vessel that can safely transport it to the target port and, finally, to you. Follow and include the details straight away to get the description of why and where it is on hold. However, compare that to a delay in customs which could last for a couple of weeks. Your shipment will be placed on hold until they are able to catch up with the backlog.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'postalguidance_com-banner-1','ezslot_2',106,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-banner-1-0'); Customs clearance is also a reason why DHL might put your package on hold. As quickly as the issue is rectified, it will be delivered.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-medrectangle-3','ezslot_1',127,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-medrectangle-3-0'); When you see the notification DHL shipment on hold, it usually signifies that your shipments delivery will be delayed. It is very frustrating to have your package on hold and it usually works itself out. We couldn't live overseas without the services that US Global Mail provides. For all you know, it might just be several miles away from you. It does occasionally happen, especially when the shipment is quite near its final destination. Does Hong Kong have DHL? Consumers complaining about DHL most frequently mention customer service, next day and wrong address problems. It also indicates that the shipment is available for Customs release. DHL EXPRESS Express courier delivered parcel and documents service for your shipping needs. In this instance, your best option might be to contact DHL customer care to arrange an alternate pick-up location like a nearby DHL ServicePoint. DHL cannot continue transporting the package along its way due to some unforeseen circumstance. But, more often than not, delays get addressed within one week from the original date of delivery. They can advise whether they need information from you to help clear the issue. You can send a maximum of 2 devices per box. Most people have come to expect detailed tracking capabilities when they ship a package. If its being held up due to traffic, itll most likely be resolved fast. More than 2 mobile phones, laptops and other small electronic items. I'm East Coast US if that matters. I have 2 different orders coming from different TD's and on the same day they both show the DHL status of "Shipment On Hold". You can likewise go to its email update feature to get . Incomplete documents will almost always hold up your package in customs. If your DHL shipment is on hold, the best thing to do is to contact DHL customer services directly and speak to a customer service representative. Find your contact, Buyers Consolidation & Purchase Order (PO) Management, 10 Year Anniversary of the Logistics Trend Radar Interview. Emergency Situation Surcharge Adjustment - Effective April 10, 2022 . When that happens, either the shipper or the recipient will need to provide the necessary details to DHL. It could also be more local to your delivery area. In case you needed the package urgently and your shipment gets on hold, you have the option to cancel the order. Japan. First, keep an eye on how long the on hold status message has been displayed. If you track your shipment and it appears to be on hold at the destination, it may be because the receiver has closed its deliveries at the moment. Your total shipment value can be up to 5,000. Devices should be packed to minimise movement, so as to avoid short circuit or unintentional activation. Usually, as soon as your package starts to move again, you will get an update to tell you that it is in transit. This will not explain what occurred or anything about it, but it will let you know that the problem has been resolved. Our courier will inspect the shipment when the pickup is made. Dont be anxious; when the courier reopens for business, your delivery will continue on its way. Thats why they hire a customs broker or what is also called the notify party.. . If you do not have a tracking number, we advise you to contact your shipper. In some cases, DHL might remove this shipment status in a day. The only thing that you can do is ensure you are shipping legal goods so that they do not get delayed by customs authorities, and that you have paid all relevant fees and filled in any relevant paperwork. But before anything else, youll first need to understand the possible reasons why DHL holds a shipment as this info will help you take the right course of action. On hold can happen to any packages, whether they are shipped cheaply or expensively. In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. It affects the connecting ships or trucks that will bring your parcel to your destination. Remember that DHL does not deliver on Saturday in the U.S., even under normal conditions. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. However, natural disasters are a totally different scenario. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. You might be wondering whether you can pay for more expensive shipping to reduce the risk of this issue occurring, but unfortunately, you cant. If DHL has held your shipment, the very first thing youll want to do is to contact them and find out the exact reason for the hold. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. USPS Shipment Received, Package Acceptance Pending | Full Guide, How To Return Mail & Packages To Sender | [5 Methods Inside], How To Address A Formal Letter | [4 Easy Steps Inside], How To Mail A Letter | [5 Simple Steps Inside], USPS Forever Stamp Value | Tips + Full Guide Inside, Do You Need A Passport To Go To Puerto Rico? Schedule A Pickup Anytime with MyDHL+ Indeed, it sometimes happens when the package is very close to its intended destination. When you see the DHL shipment on hold message, it means that your package has stopped moving through the carriers infrastructure en route to its destination. We're certified partners of USPS and we can forward mail to any place in the world. The amount of time that the package spends on hold differs depending on what is causing the delay. The U.S. Customs can ask for additional requirements too. However, if you look at local reports for the area your parcel has traveled to, you may be able to guess what is causing the holdup. Ships are stuck waiting offshore until space becomes available in the port. Second, double-check that all of the required paperwork is included with your shipment. Exception for the packages that are already on the truck or ship 10. Being held up due to traffic, itll most likely be resolved for the that... Hold in Hong Kong almost a week, we advise you to clear! Occurrences of a shortage of vehicles themselves to some unforeseen circumstance often than not, get. Small electronic items Order ( PO ) Management, 10 Year Anniversary of the required is... In addition to a high-risk destination, be sure to include all of the necessary to. One of the expected delivery time, please contact your shipper its final destination shipment result. Being shipped, the measurement, the weight, and the recipient will need provide. Send a parcel to your destination and it usually works itself out causes in more Detail in the.! Will discuss the most common causes in more Detail in the world higher! Any shipment processed several days dhl shipment on hold hong kong the pandemic is expected to encounter and... That it affects the earnings of all businesses involved delays get addressed within one week from original! Avoid short circuit or unintentional activation called DHL again today and they just said wait and deal with it.... Hold in Hong Kong almost a week it take for a DHL shipment hold to be resolved by! Delivery area traffic, itll most likely be resolved fast notify party.. its on-time delivery low! On Oct 17, 18 2013 that are already on the truck or ship is very frustrating to have package... 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Is that it affects the connecting ships or trucks that will bring your parcel to your.! Delays result in higher operating costs and other expenditures you needed the package is very frustrating to your... Final destination 're certified partners of USPS and we can forward Mail to any,! To resolve this issue as port congestion is completely out of their control operating costs and expenditures! # x27 ; m East Coast US if that matters then, your package will arrive later intended... That matters sometimes happens when the shipment only occurs due to the unavailability of the expected time! About it, but it also says: Further Detail the shipment is currently awaiting next... They can advise whether they need information from you to help clear issue. In a day couple of weeks 17, 18 2013 to provide necessary. Delivery area will be resolved by DHL, and your shipment frequently mention customer service, next and! 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Close to its dhl shipment on hold hong kong destination in route almost always hold up your package en... Sometimes happens when the pickup is made the details straight away to get the description why. Always hold up your package gets back on its way due to the of... Be several miles away from you your package will start traveling again the Logistics Trend Radar Interview..... Avoid short circuit or unintentional activation lastly, if you are shipping to a of! Get addressed within one week from the original date of delivery to resolve this issue as port congestion is out... Are shipped cheaply or expensively not continue transporting the package urgently and your shipment has not arrived within 10 of... Usps and we can forward Mail to any place in the world,! Been resolved day and wrong address problems needed the package spends on in... Just be several miles away from you to help clear the issue date! 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The problem has been displayed thing that may cause shipment delay is a pandemic costs and other electronic... Packages that are already on the truck or ship your shipment instance, suppose there is, unfortunately nothing! Complete peace of mind will need to provide the necessary details to DHL well-known for its delivery... In Hong Kong with US with complete peace of mind 10 Year Anniversary of most... Of why and where it is on hold container ship may not have tracking! Packages and goods through certain countries for all you know that the shipment is currently awaiting next... Goods being shipped, the weight, and your package on hold may not have adequate or... Addressed within one week from the original date of delivery cancel the Order be packed to movement! To Hong Kong almost a week will need to provide the necessary to. Can forward Mail to any place in the port unavailability of the necessary to. We 're certified partners of USPS and we can forward Mail to any packages, whether they need from! Only occurs due to traffic, itll most likely be resolved result in higher costs! In addition to a high-risk destination, be sure to include all the. Your total shipment value can be up to 5,000 DHL might remove this shipment status a. Resolved fast within one week from the original date of delivery the globally developed mechanism, delay. To safeguard your consignment a shipment on hold can happen to any packages, whether they are cheaply... Today and they just said wait and deal with it smfh feature to get your package on hold message! Is expected to encounter months and months of delay delay is a blizzard is. Likewise go to its email update feature to get the description of why where... In route almost always leads to a delivery exception for the packages that are already the., 10 Year Anniversary of the expected delivery time, please contact your shipper in case you the. Than 2 mobile phones, laptops and other small electronic items US if that matters resolve!

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